{"id":1848,"date":"2020-12-23T14:45:14","date_gmt":"2020-12-23T20:45:14","guid":{"rendered":"https:\/\/www.papermc.com\/?page_id=1848"},"modified":"2024-01-24T11:28:22","modified_gmt":"2024-01-24T17:28:22","slug":"service-support","status":"publish","type":"page","link":"https:\/\/www.papermc.com\/service-support\/","title":{"rendered":"Service & Support"},"content":{"rendered":"

ÐÇ¿Õ´«Ã½ is dedicated to providing quality machines and service to its customers. From our Website, you may e-mail our service professionals or read our latest service bulletins.<\/p>\n

It is ÐÇ¿Õ´«Ã½’s ongoing support that makes us an industry leader in the development of technology for cup, container, and package-forming machinery. We are concerned about our product and the satisfaction of our customers. We believe the uncompromising insistence on quality is the bedrock of service.<\/p>\n

Whether you need to schedule a service visit or require parts for one of our machines, ÐÇ¿Õ´«Ã½ is here to help.<\/p><\/div>
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General Service & Support Contact<\/h3>\n
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Tel:<\/em> 414-354-8050
\nFax:<\/em> 414-354-1710
\nservice@papermc.com<\/a>
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Service Issues & Support Training<\/h3>\n
\n

Mike Ferguson<\/strong>
\n414-362-8228
\nmferguson@papermc.com<\/a>
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Parts Orders & Inquiries<\/h3>\n
\n

Jessica Mojica<\/strong>
\n414-362-8227
\njmojica@papermc.com<\/a><\/p>\n

Rachel Gutknecht<\/strong>
\n414-362-8260
\nrgutknecht@papermc.com<\/a><\/p>\n

All e-mail inquiries can be directed to serviceparts@papermc.com<\/a>
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<\/div><\/div><\/p><\/div>

Mechanical Issues & Support<\/h3>\n
\n

Jim Lemon<\/strong>
\n414-362-8269
\njlemon@papermc.com<\/a><\/p>\n

Casey Ziegelbauer<\/strong>
\n414-362-8268
\ncziegelbauer@papermc.com<\/a><\/p>\n

Paul Nelson<\/strong><\/p>\n

414-354-8050 ext:8328
\npnelson@papermc.com<\/a><\/p><\/div>\n

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<\/div><\/div><\/p>\n

Service Issues & Support Scheduled Service Trips<\/h3>\n
\n

Joe Gatzke<\/strong>
\n414-362-8271
\njgatzke@papermc.com<\/a><\/p><\/div>
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<\/div><\/p>\n

<\/div>
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\n
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<\/h3>\n

Assistant Manager – Customer Service<\/h3>\n
\n

Vicky Alcaraz<\/strong>
\n414-362-8263
\nvalcaraz@papermc.com<\/a><\/p><\/div>
<\/div>
<\/div>
<\/div><\/p>\n

<\/div>
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\n

Director of Global Technical Services<\/h3>\n
\n

Todd Peterson<\/strong>
\n414-362-8259
\ntpeterson@papermc.com<\/a>
<\/div>
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 <\/p>\n

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Service Bulletins:<\/h2>\n

We have made our most recent service bulletins available online. Simply select the bulletin from the drop-down menu below or from the list to learn the latest about servicing, upgrading, maintaining, or modifying PMC machines.<\/p>\n

You will need to have a username and password to access this area. If you do not have one, please contact the\u00a0Customer Service Department at ÐÇ¿Õ´«Ã½.<\/p>\n

Learn More<\/a>
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